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| Mike
Galiazzo - Executive Director RMI& Maryland Manufacturing
Coordinator toasts the new Mack/Volvo Deal |
Mike
Galiazzo – Welcome and Toast
My Name is
Mike Galiazzo and I'd like to ask all of you to join me...for
the reason that we are here at this reception tonight...in a
toast. We have with us tonight Tony Greszler from Mack Truck.
Tony, who will be speaking shortly. But I'd like ask you to please
stand and join me...because we want to toast tonight. And I also
want to throw in, even though I'm representing the state of Maryland,
I want to give credit to the state of Maryland and to AB Volvo/Mack
Truck deal, for today's signing ceremony in Hagerstown. And thank
you very much, Mack Truck. (Applause).
And Tony if
you would come up here and say a few words, I’d appreciate
it.
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| Tony
Greszler- VP Mack Powertrain says a few words about the Mack/Volvo
deal. |
Tony
Grezsler – Mack
Truck Powertrain
Well it isn’t
everyday that you get to be part of a ceremony where you are authorizing
approving $150 million investment in our manufacturing capability
in Maryland, and I'm very pleased that today we are doing just
that. I'd like to say that actually it is about $150 million in
the manufacturing side, and $35 million is actually for research
and development facilities, which will be dedicated to diesel engine
power plants and in particular to emissions improvement and efficiency
improvement in the diesel engine. And then wherever we go after
we are done with diesel engines, which we haven't quite figured
out yet.
But, we are very
excited to have this kind of investment and to have a commitment
from AB Volvo which is our parent company at Mack Truck and to
have them commit to our facility and to recognize the quality of
the work that’s done there, of the labor force in Maryland,
and really the strategic position that we have geographically to
service the needs of AB Volvo Corporation. Probably, I think I
would be remiss not to thank a few people. An interesting story
is that Senator Sarbanes is the neighbor of the Ambassador to Sweden.
As such he got involved with understanding what we were doing,
AB Volvo being a Swedish corporation, and began letting the Governor's
Office know what was going on, and how we could use some help.
And then Governor Ehlich became very involved and looking for ways
they could help, which was very important to us. Senator Mikulski
helped out as well with that. And the other guy who was really
important was Aris Melissaratos from Maryland DBED who really explored
the ways that the state of Maryland could come with packages to
help us out. And collectively, along with a lot of work, of course,
by tons of other people who I can't mention we've been able to
make this commitment to this investment, and a commitment to maintain
our manufacturing and development facility in Hagerstown. So, I
want to thank you all for being here and thanks to the folks that
have helped. (Applause).
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| Peter
Gourlay - Vice President - World Trade Center Institute provides
opening remarks |
Peter
Gourlay – Vice
President, World Trade Center Institute - WTCI
Well that you
very much Tony and Mike. Once again we've got a great turnout for
Maryland Manufacturing. Good evening, and welcome to our program.
We have been working at this for quite some time, and I think the
timing of this is absolutely fantastic in the fact that Phil, you
are just returning from a nanotechnology conference in Chicago
- how timely is that. And with this museum of manufacturing's past,
let's look to the future and talk about what we are going to discuss
tonight.
I'm Peter Gourlay,
I'm the Vice President of the World Trade Center Institute and
also an international business columnist for Manufacturing Today
magazine. For background, just so you understand why the World
Trade Center Institute is sitting here at this table, we are actually
an interesting player that is involved here. Many Maryland companies
do business not just in Maryland, but all around the world, and
we have 3,000 clients that we work with to provide international
business education, which is such a critical component to helping
Maryland be competitive overseas. So we’re a non-profit international
business organization that works very, very closely with Mike Galiazzo
and the Regional Manufacturing Institute and this is a wonderful
opportunity for us to demonstrate partnership with your organization
here today. Our goal basically is to make Maryland firms more competitive
to succeed overseas.
Before we even
start the program, though I think it's very important that we take
a moment and recognize Alliance engineering who is our premier
sponsor tonight. Without Alliance Engineering stepping up to the
plate, this event would not have taken place. I'd like to take
a moment and just thank Jim Burnette and Alliance Engineering.
(Applause).
I'd also like
to thank our sponsors from the Regional Manufacturing Institute
and our long time partner from DBED, the Department of Business
and Economic Development, who has been such a critical partner
from the state in providing vision for Maryland manufacturers.
We also are doing something really interesting here tonight. I
don't know if you've seen what we call "cooperating partners" up
here. Very often you don't see organizations cooperating in tandem,
and we've really assembled a great group of academia, trade associations,
government organizations at the State and National level. And this
is wonderful model to kick off the future of Maryland manufacturing
that other states should take a very close look at.
I also want to
draw your attention to tonight's program. If you take a look at
the flip side of the program there are a couple of events that
you may be interested in, and I just wanted to make sure you are
aware of those. This Friday we actually have a very, very interesting
program as part of the “Inside Series.” For those of
you that haven't heard about the Inside Series, it is a nationally
acclaimed "best practices" series that the World Trade
Center Institute and the Regional Manufacturing Institute have
been doing with major Maryland manufactures around the state where
the actually showcase their lessons learned to help small to medium
sized companies do business in a more competitive way. And Washington
Labs is one of these very, very unique companies in Gaithersburg,
Maryland that is a piece of the supply chain. They are involved
in what you may think of in terms of the UL stamp for global testing.
The real interesting thing is that not only are you going to listen
to Washington Labs in terms of what they do and the latest technologies
that they are aware of, but Hughes Network Systems is going to
be the featured speaker at that event on Friday. So, if there is
anything there that clicked and sounds interesting, please talk
to our World Trade Center people and we'll get you signed up for
that event.
There is also
another piece of information here that you might be interested
in picking up before you leave. March 31st we are hosting once
again, the very successful Maryland's International Leadership
Awards, where we recognize a champion within a company in Maryland
that has taken their firm to new global business heights. If you
are interested, you think you've got a good candidate, and you
want to nominate them, please pick up that form. All nominations
are due by the 16th of January. We are really excited that Governor
Ehlich has agreed once again to join this event, the 31st of March
at RTKL in Maryland. So please mark your calendar for that.
Now, let me transition
to our good friend and our partner from the Regional Manufacturing
Institute. This gentleman actually was awarded a unique award,
I think we had it for the first time ever, and it really exemplified
partnership. This is a visionary leader, somebody who believes
passionately in Maryland manufacturing, and we are so, so happy,
Mike, to be your friend, and be your partner. And thanks for everything
that you have done for Maryland Manufacturing. (Applause).
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| Mike
Galiazzo talks about Maryland Manufacturing and introduces
Chris Foster |
Mike Galiazzo:
Thanks Peter.
I'd like to also, Tony, I also want to again thank you for those
wonderful comments. And if folks here didn't know, the Governor,
and Aris, and Ed Miller and several other key high ranking officials
from Maryland were out at Mack Truck today, out at Hagerstown late
this afternoon. And I was recently made the Maryland State Manufacturing
Coordinator, and I made a strategic decision not to jump in the
car and go out there. So I'm glad because I have a chance to be
here with this group tonight. And I guess they probably, but we
do expect that Aris may be here shortly, but we do have a representative
and I'm going to introduce him in a minute.
Let me just say
a couple of things. Working with manufacturing in Maryland is truly
a pleasure because the people that are involved in the venture
are changing what's happening in Maryland…are truly world
class folks. I've been fortunate in my role in learning probably
in the last few months more than I knew in the last 6 years about
the kind of efforts that are going on, particularly with research
and development and technology. That it is as though the arena
of manufacturing, and what we’re going to be looking at down
the road is so different from what we've known that it is truly
a thrilling opportunity. I think in many ways we should be considering
ourselves pioneers. When Peter talked about the folks that were
part of what tonight is all about, I think that's the essence of
this formula for success that we are going to see here in Maryland.
It's not partnership in the old way, it's partnership in a way
in which we all come together and meld and merge. …in a way
that we take our best talents and we find those solutions to some
problems that almost seemed unsolvable. And I think this new culture,
the culture of working together, in a way to find new and different
approaches: to be imaginative, to be creative, and to be innovative.
They have to be the hallmark of what's going to make us successful
in Maryland.
When we met recently
with Bruce Mehlman who used to work for our speaker tonight, he
talked to us and he questioned us to say, "What would manufacturing
look like in 2006 and maybe beyond?". And I think that was
an excellent challenge, and we need to continue to do that because
the kind of folks that we have behind this program tonight ,and
the others that couldn't be here, I'm convinced that we have the
fabric, we have the willingness to do things in Maryland that have
not been done anywhere else. If Secretary Melissatos was here,
I'm not even going to try to steal his speech, but you all who
have heard him understand that the vision that he has provided
to us is around that research base, that federal labs base, that
university base. And in pulling together the rest of us who have
been...and the rest of you that have been involved in that manufacturing
base with those bases for success. It's a different kind of culture,
we are all sitting at the table, and as Mike Green and I talked
one night, we are all in it together.
At this time
it is my pleasure to introduce Maryland's number one technology
guru, a gentlemen, interestingly enough, who I met when RMI did
a program at a place called "Business Monkey". Several
years ago I met Chris there and fortunately Aris Melissaratos,
selected Chris to be Maryland's State Technology Coordinator. And
all of you who have had anything to do with Chris understand that
we have a true dynamic leader in this man. And we are so fortunate
to have him. So tonight, Bruce, I’m asking Chris to please
come up and introduce our speaker tonight. Chris Foster, Maryland
State Technology Coordinator. (Applause).
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| Chris
Foster - Maryland State Technology Coordinator for DBED -
introduces Phillip Bond. |
Chris
Foster – Maryland
State Technology Coordinator
Thanks Mike.
I felt kind of bad earlier when the microphone was acting up and
I didn't jump up here and fix it right away. I have to tell you,
certainly I want to welcome everybody here tonight on behalf of
the Governor and the Secretary who are certainly in transit. I
know Aris would love to be here and hopefully will make it pretty
quickly. It's actually an exceptional pleasure for me to be here
tonight because actually I grew up in the trucking and farming
industry. And I remember so vividly one of my Dad's prized possessions,
I think until I even went off to college, was his little chrome
ashtrays with his chrome bulldog on top of it from his Mack Truck.
And a lot of
people, maybe even some of you in this room are really proud of
that first paycheck, or that first dollar that you earned. Maybe
you even have it framed somewhere. My Dad started out as a truck
driver, driving in industry, and then one day he saved and worked,
and worked, and bought his first truck. And that ashtray for that
Mack truck, which was his first truck, which ended up building
a family trucking business was in our household for many, many
years. So thank you for being here in Maryland.
Along those lines,
certainly industry and manufacturing is something that is extremely
important to all of us. And as Mike mentioned earlier, the Secretary
has a unique vision. He has a tremendous broad background across
industry. And it's rare that you see that anywhere in the world.
It's exceptionally rare to see that in civil service and government.
I've had the pleasure to work with him for several years. Every
once in a while you run across someone like that. About 8 or 9
months ago when I took this job, I had the pleasure to run across
a second person who was very similar to that. It seemed that almost
every event I went to at the federal level, or the state level,
or the regional level....and one of my favorite topics, of course,
being nanotechology, and several other topics that I love...even
reverse trade missions, people coming from foreign countries...
it seemed like everywhere I went to I ran into Under Secretary
Bond. And he and I have gotten to know each other a little bit
over the last 8 or 9 months. And I was extremely impressed with
his diversity and knowledge, and that broad view of everything.
But also an in-depth understanding of how it impacts the economy,
how it impacts the future of where the United States is going.
How strategically important technology is to manufacturing and
the jobs here in the United States. And in fact, nanotechnology
being one of my favorite topics, and the Secretary just coming
from an event in Chicago, I'd like to share with you that I was
pleasantly surprised 2 days ago when I picked up what is considered,
in my opinion, THE trade journal for nanotechnology...it's an international
journal called, "Small Times", and they kind of had the
Who's Who of nanotechnology in the world, and I don't know if you
know, but you were listed as one of the top leaders globally as
a spokesperson for nanotechnology. Congratulations.
It's absolutely
fantastic to have Under Secretary Bond here tonight and it's my
pleasure to introduce our speaker tonight, Under Secretary Phil
Bond. (Applause).
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| Phillip
Bond - Undersecretary of Technology - Department of
Commerce offers the keynote speech |
Undersecretary
Phil J. Bond – Undersecretary for Technology – U.S.
Commerce Department
Well Chris, thank
you. It's always great to be with Chris. We DO run into each other
a lot, and I've had a chance to compare notes and talk technology.
And let me tell you that Maryland has somebody that knows technology
and they are lucky to have Chris willing to serve the State and
its fine people.
Good to be with
you again Chris, good to be with our sponsors. I want to thank
them tonight. Good to be with some current friends, and to meet
some new friends. Especially want to thank Congressman Nick Smith
for being here, joining us tonight as well. In this great venue,
just a phenomenal testament to the great heritage of manufacturing
in this state, but also on this great occasion, with the announcement
today. So, thank you for inviting me to join you for this occasion.
We come together
in unique and unprecedented times. Three years ago, three years
ago, the economy took the tip and nosed dived into recession. Two,
two years ago, terrorists attacked - in a cowardly fashion - our
homeland. At the same time, cowardly corporate execs attacked our
confidence in our system. One year ago, we were compelled to defeat
a ruthless dictator who not only was making war on his own people,
but making war on the very idea of freedom, with a special target
on America.
And yet today,
through perseverance, and no shortage of innovation, America stands
proud and unbowed. In fact, I think in many ways, stronger than
before. We stand united, united incredibly across the country against
terrorism.
As for the terrorist
target, remember what that was. our economic institutions...last
week it was announced that our economy grew by 8.2 percent in the
third quarter...the largest gain since 1984. Businesses are investing
in equipment again. There is a resurgence, more our citizens are
working. And perhaps in this intervening time, THE single most
unsung hero through all of this, this time of difficulty, has been
manufacturing. This sector of our economy hit harder and longer
than any other sector of the economy, arguably.
It reminded me
of the old saw that President Kennedy use to use when talking about
the farmer. In that case, that the farmer told him he really hoped
he could break even this year because he needed the money. Not
dissimilar to what many manufacturers have been through. And yet,
we can stand here tonight and know that manufacturing is on the
comeback trail. Manufacturing productivity posted a 9 percent gain
for the third quarter of this year. You know better than I that
the Institute for Supply and Management Index jumped to 62.8 in
November. Biggest jump, and highest mark in about 20 years, up
from just 57 in October. The number of hours of manufacturing employees
that they worked increased during this past month. These are all
good news items, and we embrace that good news.
At the same time,
we don't ignore the fact that we are going to continue to undergo
structural challenges. Globalization, globalization of manufacturing
is here, it will continue, and it will result...it has resulted
in and will continue at least in the short term in a production
capacity excess. At least for the short term we know we are going
to have that excess. We also know that on a world wide basis, demand
is too low. And when you combine an overcapacity with a demand
that is too low you have incredible price pressures that you know
better than I.
These trends
will continue unless the rest of the developed world embraces,
aggressively embraces a growth strategy. In fact earlier this year,
Secretary Evans at the World Economic Forum in Switzerland challenged
developed countries to do exactly that. To focus as much attention
and energy on growth as they do on social programs - so that we
can begin to see the kind of growth in demand to match the capacity
to get people back to work again. We see now at least a glimmer
of hope in Europe and Japan beginning to inch toward growth.
So unique and
challenging times. The key question now is, "How will manufacturers
compete in this 21st century?".
Exactly the question
we tried to tackle a few months ago at the Department of Commerce
when we invited in a number of experts from multiple disciplines
and backgrounds, looking at the future face of manufacturing. To
explore what the future possibilities would be, how America could
continue to win. The first thing that this group of experts did
was to say; well we have to clarify the definition. What do we
mean when we talk about manufacturing? To many people of course,
it means the hands on effort on the floor of the factory...what
happens in that factory. However, our group of experts stressed
that really was not the proper way to look at it. You probably
know where I'm going. Instead they said it is critical to think
of manufacturing as the integrated model of ALL the activities
required to deliver a product to the customer.
Increasingly
they observed, and you know, this means that the activities don't
take place in a single firm, but rather in a supply chain or even
a virtual network. Think of Dell computers, John Deere tractors,
cars made by American Honda. These companies operate through networks
that connect many kinds of manufacturing companies. They connect
to service firms, they connect to transportation operators, and
wholesalers even, to the retail level. Many producers that once
performed all of these functions, in house, and now outsource them
to specialists in each of those areas. In finance and accounting,
in design, assembly work, marketing, even as it was mentioned here
in the case with the Mack Trucks work...R&D work. Therefore
our experts stressed that manufacturing needs to be understood
as a system acting as a whole to deliver a product to a customer.
Like the Mack Truck example, great example here at home. As they
build trucks for, excuse me, building the diesel engines, of course,
for Volvo trucks North America. Another example locally here, Nurad
Technologies, right here in Baltimore, a significant contributor
to advanced airborne antennas for the Department of Defense. Or
Applied Data Systems in Columbia, partnering with such household
names as Microsoft and Intel to provide embedded systems for medical
devices. So, finding #1 was that manufacturing is a system. Finding
#2 was that cost still counts, but it is not the sole differentiator.
As global pricing pressures continue, and they will, they force
competitors down to the lowest price. So today we see customers
increasingly around the world looking for something beyond just
price, looking beyond defect free products, looking for timeliness,
for customized functionality, for technological sophistication,
and a total customer solution. All of this done of course with
no reduction in quality and no increase in price. Mission impossible.
But not exactly. Look around Maryland. That's exactly what MedImmune
has been doing since 1988 in the healthcare industry. That's what
Swales Aerospace from Beltsville has been doing since 1978 for
that industry. Focus on the customer is what has enabled Phoenix
Technologies to grow up over in Garrett County working with the
likes of GE, ConEd, and Westinghouse.
To be competitive
with these new determinants means increased levels of what I care
about, technology, innovation, creativity. Our group of experts
concluded that to effectively compete against our low wage commodity
producers and at the same time to sustain our high wage base so
that we don't get locked into a competition that we never want
to enter which is: Who can pay the least. To avoid that we have
to focus, they said, on 6 keys for success. Let me offer them to
you tonight with the understanding that you already appreciate
these challenges and probably have arrived at these conclusions
already.
Number
1: Unique
Flexibility and Speed to Market. Manufacturers who are more nimble
and bring new designs and products to market first will succeed.
They will leverage flawless execution with more advanced technologies
to deliver greater speed to market. We have the need for speed,
and Congressman, the need for speed goes to our public policy making
process too. We need the speed in all of our processes.
Secondly,
new and reforming supply chains or virtual organizations. We
are going to see “coalitional manufacturing.” People coming
together for a specific product, or a niche market to capture a
targeted opportunity, and then quickly dissassemble and form a
new coalition for a new opportunity.
Number
3: Higher
Productivity will still be Important and will still enable lower
cost per unit. That can offset some percentage of the wage
discrepancy that we compete against. In fact, in some estimates
productivity
advantage of the US economy over the other OECD countries accounts
for up to 3/4 of our per capita income gap.
Fourth: Unique
Intellectual Property. Manufacturers increasingly are looking for
unique technologies or competencies. It could be a process or it
could be the product itself. And emerging technologies will continue
to open up new opportunities, new manufacturing job creation, whole
new industries. This is where we get into nanotechnology. This
is where Maryland is so incredibly well positioned for the biotechnology,
new products, new manufacturing processes. And of course, to do
this, the advantage we will have that low cost competitors will
not be able to incorporate these new technologies as quickly as
we should be able to.
Fifth
of Their Six Points: Was that Higher Value Added
to Customer Products is Still Key…, of course. We have always known this. Value is
what sells the product. A great example here locally to show that
here in the US to show that it can be done...Hutchinson Technologies
of Hutchinson, MN., the worlds leading supplier of disc drive suspension
assemblies. They maintain higher wage operations here in the United
States, even though a majority of their customers are in Asia.
They do this, one reason they are able to do this is co-location
of their development assets right with their customers. Full partnership,
side by side. IBM, using a similar stategy and winning semiconductor
contract manufacturing back to New York, away from Taiwan. So it
can be done.
Number
6: Higher
Quality Products will Enable Price Differential in Some Products. True product quality gap among producers world wide is closing.
It's a given. True also, is that global manufacturers all around
the planet are trying to implement quality process management.
That said, it is still true that higher quality products will continue
to command greater margins, especially in the newly introduced
technologies. Quality differentials, more technologically advanced
products, precision machines, measurement devices, biotech, pharmaceuticals,
these are the things Maryland and the United States are positioned
to lead on, and that can provide those higher margins we need to
lead to higher wage jobs.
Well taken together
these 6 represent an incredible challenge. If your company is going
to set out tomorrow to tackle all 6, what a challenge. How will
many of you succeed in this? I believe that you will succeed as
we go through a paradigm shift that focuses on ideas more than
it does on the physical products. This is returning to a theme
that I already touched on, but it's going to be about flexibility
and speed throughout the manufacturing enterprise. Decreasing the
time we take to move things, in your case from the University of
Maryland lab to the market place. From the research universities,
through the tech transfer process, into the market place as fast
as humanly possible. Data, information, and knowledge, those are
going to be the keys and they will underpin the entire spectrum
of activities that take place in production.
This means, of
course, that more will be demanded of workers. A broader range
of workers will probably interact with customers as they are co-located
or whatever it may be. This means new management, knowledge management
technologies. Capturing workforce know how as it's developed on
the run, in virtually real-time to take advantage of a new breakthrough.
And that means intensive knowledge management will become a new
competitive asset for American companies.
To do all of
these things is a huge challenge for the private sector. In the
public sector, we have a challenge too. We need to join you in
a comprehensive approach, a comprehensive approach to make sure
that we stay on the competitive edge. That's why Secretary Evans
called for comprehensive efforts to design what he called a government
that is doing all it can to create the conditions for your success.
In that regard,
the department held 20 round table discussions around this country
with such industries as aerospace, auto and auto parts, biotech,
semiconductor industry, chemicals, pharmaceuticals, plastics, tool
and die manufacturers and many others. We had a mix of large and
small, women and minority owned businesses, all trying to come
together to share their views and what their reality was like,
the challenges they saw, and what their partners in government
should be trying to do. This is being brought together in a report
for the Secretary. It will be out the first part of next year.
That report,
I can tell you, provides a few things. It will provide an overview
of the economic context, both domestic and international, confronting
US manufacturing. It will identify many of these global trends
that shape the world we live in. It will document the immediate
priorities that we heard from manufacturers around the country,
most of whom reinforce this need to look to the future and invest
in the activities that have given us a competitive edge and can
give us an edge in the future.
Finally the report
sets out some recommendations. Let me focus for a moment on those
if I can. The recommendations will start by responding to a call
we heard loud and clear in every single round table, and that was
for greater focus from the U.S. Government. And so there will be
created an Assistant Secretary of Commerce for Manufacturing and
Services-as President Bush announced on Labor Day, and that will
drive this administration's manufacturing initiative forward.
The recommendations
then address the challenges that we heard from our manufacturers,
both domestically and internationally. But these recommendations,
I want to stress, start from this premise. They start from the
premise that it is you, it’s our manufacturers...your actions
in the market place, that will define success, that will spur growth,
create jobs. The government's role is not to interfere and set
the conditions as much as possible for your success and then to
foster that.
So let me tell
you a little bit more about the recommendations. They come in a
number of strategic areas:
The first sets
of recommendations are addressing how we can enhance the federal
government focus - the
creation of the new position - there will be other recommendations
in that regard.
The second
set is on creating conditions for overall economic growth, so
that the rising tide lifts manufacturing
as
well.
Third, we looked
at lowering the cost of manufacturing in the U.S., those cost
wedges that you have to build into
your product
price In fact, just today NAM and MAPI put a study out on
that showing the cost differential from a number of factors.
You
know them better than I, that confront, uniquely confront American
manufacturers.
The forth set
of recommendations will highlight the importance
of our commitment to innovation, that is critical to success
in the future.
The other critical
notion, reflected in our sponsorship
here tonight, open markets, trade, we'll have some recommendations
there.
The sixth set
of recommendations will focus on small and medium sized manufacturers
who have a unique set of
challenges.
And then the final set, really looking toward the future,
on how
we strengthen education, re-training, life-long learning,
and economic diversification.
You've been patient
to listen to me tonight as I outline some of these things. Let
me try to close, if I can, by painting a picture of what I think
the future can and will be like. To achieve this, we are going
to have to play on our strengths, namely the innovation of our
people, our companies, and increasingly nimble public institutions.
And even as I say that I recognize that we have no monopoly on
innovation. When I travel around the country, around the world,
or when I host visitors from other countries they always want to
talk about our tech transfer process - how they can be as entrepreneurial
as America, how can they be as innovative as America. Everybody
around the globe is focused on innovation, so we have no monopoly...but
we do, I believe, and some advantages and the ingredients to control
our own destiny.
First, our people.
With the right policies I believe the U.S. workers can move to
a place where they're pursuing really life-long learning. Where
they are engaged and excited about life-long learning, enhancing
their skills as they go along. That we can be not only the most
productive people, but the most creative, the most agile, the most
sought after employees in the world. In fact, this administration
has already recognized this fact, and established an inter-agency
working group on applying technology to life-long educational and
learning. And because we understand the private sector is going
to be key to that, it's co-chaired by Commerce along with the Department
of Education. For good or for bad, I'm going to be the co-chair
of that working group. I look forward to creating that kind of
life-long education that is going to be technology intensive, taking
advantage of our comparative advantage.
Well, people,
that's our first advantage.
Our second ingredient
is our technological foundation and the great research capabilities
this country has. With the right policies and incentives, these
partnerships - that you see played out here locally - can be the
key to create entirely new industries. The speed to market, from
research lab to the market place is going to create whole new industries
we can't think of. In biotech, certainly, in nanotechnologies,
all kinds of new products, new processes, so that not only can
we be competitive, but we can begin to export to the rest of the
world. U.S. manufacturing, “made in the U.S.A.” and
begin to even reverse our trade balance…imbalance.
Well the final
ingredient, really is just the resilience of the U.S. marketplace.
Let’s not forget, this is the target of every, virtually
every company in the world - they want in the U.S. marketplace.
We only have 5% of the world's people; 25% of the world's wealth.
And it's our free market system that has made it the envy of the
world and it is fast becoming the model of the world. This too
is going to be a great advantage to us; it has proven so in the
past, it will in the future.
I'm bullish,
very bullish about the future of it. We've been through an incredibly
tough time, your sector has been an unsung hero, but we are going
to go forward. We are going to educate our workforce better than
the rest of the world, and we are going to see a world, I believe,
where we create new industries with new high value-add, high waged
jobs. Where families can pursue the American dream, pursue peace
and prosperity, a better future for their kids, and a future where
our children can take the baton from us and based on more innovation
and more education, do the same in their generation before passing
on to the next generation of Americans. That is the American story,
all through our history. If you look at it through the prism of
innovation, that is the American story. And with your leadership
and the success of the announcements like the one announced today,
YOU are going to write the next great chapter in that American
story.
Thank you, thank
you for having me here tonight and for your leadership. (Applause).
|
| |
 |
| Mike
Galiazzo introduces the CCBC TIME
Center and introduces Aris Melissaratos |
Mike Galiazzo:
Well, thank you.
You were talking about a system as a whole and I'm very happy to
hear you mention the point about education, training, because obviously
that we are very tied in with that and it's very timely because
I want to introduce to you one of our sponsors tonight from our
local community college. The Community College of Baltimore County
received a 2.9 million dollar grant from NSF to work with our industry
on those very issues. And they are right over here - Mike Netzer
- from the community college And they created what's called a TIME
Center, or what we call, because they are working closely with
the industry, with state government, and it's called Technology
and Innovation in Manufacturing Education. And one of the very
first projects, because they just got the grant, but tonight's
program and your words and being videotaped to be used for faculty
to learn about the future of manufacturing and also the comments
that we are going to get from our board today. So I just wanted
to let you know that. I want to thank you folks from the TIME
Center.
At this time
I'd like to introduce that great visionary of Maryland Business
and Economic Development, my good friend, our good friend Aris
Melissaratos.
|
| |
 |
| Aris
Melliseratos - Secretary - MD Dept. of Business & Economic
Development offers comments |
Aris Melissaratos
- Maryland Business and Economic Development
Thank you Mike. Good evening ladies and gentlemen. My apologies for being late.
I'm going to spend a couple of minutes thanking some people, congratulating
others, and giving you a few minutes of my panels' scheduled response to Phil's
comments.
First of all,
Secretary Bond, thank you for being with us this evening. Thank
you for laying out not only a vision for where we are going in
national manufacturing strategy, but for also giving us content
for our sponsored research programs. So this is very good, we are
getting off to a great start.
I'd also like to thank the President of Secretary Evans, for the vision to
finally create an Undersecretary for Manufacturing for this Nation, and recognizing
the importance that manufacturing will play in whatever it is that we do...as
a nation as we go forward to continue to excel in the global marketplace, and
live up to our position as THE power in the world...across all spectra; across
all measurement technologies.
And thank you
for all of you that are here this evening. Because I noted earlier
this morning that we have these relatively frequently. You know,
every four to five weeks, or even more frequently than that we
have a couple hundred people gathering together to talk manufacturing.
And that is a tribute to what you all believe, and the fact that
we are working together to integrate our systems to figure out
how we are going to create a new standard for Maryland, and American
manufacturing.
And thanks to
the sponsors, to the World Trade Center Institute, to RMI, and
to all the other institutions that are contributing to bringing
this crowd together. Mike, Debbie...thanks to all of you.
Today has been
a great day for manufacturing, because I bring you regards from
Governor Ehlich, who just finished touring a magnificent, relatively
old factory in Hagerstown that builds some of the very best power
trains for large trucks in the world. The Volvo Mack Truck factory
after the event that we celebrated today, that denotes a $115 million
dollar investment - 99% of it dedicated to improved quality, and
improved productivity, and incredibly improved emissions. Diesel
engines will reduce emissions by 90 to 95%. And to achieve that,
congratulations Mr. Gentzler, thank you very much for talking your
corporate parents into making that significant investment. Because
your boss from Sweden assured us that the facility ...the testing
facility...the design facilitation facility...that will allow you
50 thousand points of measurement on emissions out of those incredible
engines will probably be the best in the world…better than
his in Gothenburg.
So it is great
news that we’ll have that kind of a world class operation
in our state in Maryland. And I've said it before to this group,
but certainly I was delighted to talk to Denis Leblond, chief executive
of the operation in this country but even more delighted to talk
to a gentleman named Moe Kaiser , the UAW President up there because
Moe [Maurice] Kaiser and his counterparts at UAW Broening Highway
Assembly or GM Broening Highway Assembly and at GM Power Train
the Allison Facility in Eastern Baltimore County gave me and the
Governor the opportunity to talk to GM upper management in Detroit
last week about Maryland's number one work force, and how labor
management relations in this, not "right to work state",
are better than any "right to work state" in our vicinity.
And how we have enlightened both sides to recognize that it takes
togetherness understanding, and common goals and common to achieve
global competitiveness. And our people are doing that, and we don't
need to fool with the politics of changing to a "right to
work state", as long as you recognize what the challenge is,
and how to go about it.
So, we have manufacturing
in Maryland, it's alive, it's well. It's only 7% of the workforce
and maybe we'll be able to keep it there because as you've heard
from Phil and from others. the statistics are turning around...we're
stabilizing it.
But the future
of Maryland's manufacturing is about the systems approach that
Secretary Bond made as number one point in the discussion. It is
about integrated systems, it is about agile systems, and it's about
systems that understand every aspect of the economy and every aspect
of society. So as we integrate all of the education systems and
the quality of life, and what it takes to compete on the global
marketplace, we will find our standard.
What did we promise
GM? And…Phil...we need a lot of help from you to achieve
this one! We promised GM that we are about architecting a manufacturing
system in Maryland that will be the best in the world. That we
are at the beginning of working with the commerce department and
creating an urban manufacturing initiative that will involve a
diverse set of ethnicities, a diverse set of populations throughout
this great state, integrating higher ed and community colleges
and pre-K through 12 system, integrating the best manufacturing
processes which, by the way, we remind them this goal standard
from materials and processes in the world manufacturing come right
from NIST. And we are developing partnerships with NIST. We even
do social gatherings with the directors of NIST and get them with
our chancellor of the university system - around challenges such
as nanotech, and biotech. So Armond Diment is committed to working
with Maryland .
And the challenge
is up to all of us here. Because I'm saying to NIST and I'm saying
to you Phil: Maryland manufacturing needs to shine so strongly
that inevitably NIST uses Maryland manufacturers as their global showcases.
(Applause).
You know we are
too close to NIST to pass up that opportunity...too close. And
we have so much excellence across industries, across processes.
Yeah it maybe only 7% of the workforce, but 7% is an excellent
7%. In their industries they are excelling, whether they are making
cups, or assembling cars, or doing medical testing instrumentation.
You know whether it is in Teletec, or Mac Trucks, or Garden State
Taning, or GM power train, or Solo Cup, no matter who the manufacturer
is.
And then it dawned
on me in the sales pitch to General Motors that we in Maryland
are putting in place for GM and the auto industry, the supply chain
of the future. Because if their investment in fuel cells will materialize,
if Ballard makes it. If protonic chain membranes make it. It is
likely that a Maryland company WL Gore….not AL Gore….WL
Gore. (laughter) If the governor’s staff thought I was talking
about Al Gore…Aris, what are you doing talking about Al Gore?
No, No, no guys...it's WL Gore. Probably one of the world foremost
materials companies that employs 2000 people in Cecil County that
will more than likely be the producer of the protonic chain membrane
when that fuel cell succeeds.
So given that
the supply chain of the future is here...given that the intellectual
property generators are all here, because after all Phil, I don't
know if you knew it or not ... we kind of keep this from Washington...1/3
of all federal research is expended in Maryland. One third. 9 Billion,
out of the 27. It's not a bad position to be in. But, we've got
too much going for us not to succeed in convincing ourselves that
we are an integrated system that we are putting together the economy
of the future, that the knowledge-based economy will allow specialty
manufacturers to succeed. And will allow us to control how products
get produced around the world. So, integrating all of our assets,
from this magnificent port behind us, to the education system that
gives us the best workforce in the country, to these magnificent
federal laboratories and federal institutions that throw so much
money our way, to the great research institutions both in the federal
labs in our great universities system, public and private, that
allow us to lead the world in biotech and nanotech in everything
that is the future. We can tie all that together and excel in manufacturing
once again.
And as the new
Secretary of Manufacturing gets appointed, I can assure you that
working with you and him, Phil, (or her), we will make Secretary
Evans and the President very proud. Because American manufacturing
will come back and Maryland manufacturing will lead the way because
of our research, development, and engineering strengths that allow
us to produce the best products in the world.
So, that is my
response to the challenge you have given us . Thank you for the
help that I know is coming....and welcome to Baltimore.
|
| |
|
Jim Burnette – President
of Alliance Engineering
Well that's a
tough act to follow. Thank you very much. My name is Jim Burnett,
I'm the President of Alliance Engineering, and to pay enough to
get your name that big, you get one of these. Somebody called me
the Jerry Springer of the rest of the show so here we go.
What we're going
to do right now is get a response...and we're going to try to keep
it to five minutes based on the amount of time we have spent so
far. Let me introduce the panelists: Susan Ganz, President and
CEO of Lyon Brothers, Mike Green, Plant Engineering Manager of
Unilever, Barbara Biller, President of Intelitech, Tom Gallagher,
Plant Manager of General Motors Power Train that you just heard
about, and Tony Gressler, Vice-President of the now famous Mack
Truck. Once again, Mack Truck has been around for years, but it
is getting a lot of press. So what we are going to do is try to
hold their comments and, Aris, I'm assuming that was your comments...just
checking. I know you've had a busy day...I know you had a busy
day.
So what we are
going to do is to hold this to about 5 minutes for comments on
what they've heard. Then we are going to open it up to questions
from the floor and I do have one special guest out here I am going
to introduce and get a couple of comments from. So let's just start
with Susan. You're first.
Susan….you’re
first.
|
| |
 |
Susan
Ganz - President
& CEO of Lion Brothers |
Susan
Ganz – President
and CEO of Lion Brothers
Hello. Thank
you. Hi, good evening everyone. Indeed I think Secretary Bond’s
comments were right on. When you talk about “it's "innovate
or perish" that is the...that is where we are. Essentially
at the end of the day...I wish this was a conversation at 2016,
in fact, instead of 2006 because many of us are going to have the
challenges of managing through a transition in what we do. So far
we have been focusing on productivity, on cost, and other, and
now the challenge on manufacturing managers is to focus on the
revenue generating side of things. The product innovation, process
innovation. Essentially it changes the culture. We go from a series
of people who are used to managing facilities and managing things
in our backyard, to managing multinational entities. Managing things
that are innovation. With that, one needs to then become an investment
manager. And I don't mean just our capital expenditures. We become
investment managers of intellectual property. In that, this is
a territory where many of us are unfamiliar, it's new ground. And
so in transitioning our thinking, we're transitioning our framework
and in transitioning out frameworks, it's important to transition
our thinking. And with that to transition the culture and the alignment
of our organizations.
So I think his
points about this are right on. There are essentially at the end
of the day, probably a handful - 5 or 6 - manufacturers who remain
here who don't have to. In the short term transition. Niche businesses,
those that have national security interests at heart, and those
are essentially strategically linked in the value chain. But essentially,
all of us have this challenge. The question is what is the timeframe
for each of us and what does that mean to all of our entities.
I think that we encourage this fact because we have a community
that's innovative or creative - we are a people that by nature
are open and flexible. And so, by nature, in order to create the
organizations that have to be nimble and flexible, we start with
who we are as a people. The freedoms, the agility, and we think
inward before we think outward. We collaborate. I think that what
you'll see over the next few years is the development of manufacturing
clusters. The development of research clusters. They can be literal,
they can be virtual - it doesn't really matter - but the ability
to cooperate and truly do this in a partnering way. So, I'm encouraged
by what you've said.
|
| |
 |
| Phillip
Bond - Undersecretary of Technology - Department of
Commerce |
Phillip Bond
Response to Susan Ganz:
There is one
thought there that I hope everyone will find encouraging. This
last point that Susan was making about...starting with our people.
On a recent trip to China, meeting with a minister over there,
the conversation turned to education. And , of course, we are used
to looking at their technical accomplishments and rankings in computer
competition and all kinds of other things...and looking at them
with envy. His questions to me were all about our education system,
how can they, China, come up with a system to have the kind of
creativity- all your students are so creative- is exactly this
point that we start with. That is a huge comparative advantage
in this nimble future that we are going to move into. Others are
more regimented in their training, and so forth, and in their technical
accomplishment are great, but the rest of the world yearns to be
as creative as America.
|
| |
| Jim
Burnette: Mr Mike Green is next. |
| |
 |
| Mike
Green - Plan Engineering Mgr. Unilever |
Mike
Green - Plant Manager - Unilever
Let me just say
a couple of things I've heard tonight. A couple of observations.
First of all, Phil Bond looks in great shape. So I have to assume
he uses key performance indicators to watch his weight and his
calorie intake, and he consumes the appropriate amount on a daily
basis I have to assume, Aris, however…leaves me totally breathless,
and has the appearance of a wide receiver, occasionally a linebacker.
So I would like to coin a new phase tonight to celebrate Aris,
and that's Aristech. When you talk about what he's trying to do
I find myself, almost had the feeling I was sitting in Tokyo with
a TPN Consultant from a major Japanese University. I don't have
to do this, I'd just like to pass along some learnings...and I'm
thinking, Aris is going me the learnings. And what I got out of
was the energy and the sense of pace. Did you notice how out of
breath he got as he talked? That wasn't because he walked a long
distance from the car, or drove for 2 1/2 hours to get here. That
was because he has a thing that you all need to have, passion and
passion is what manufacturing really is all about. And for the
American businesses that were here during the war years, that had
wives building ships in our harbor, Liberty ships, there is one
still sitting in the harbor today. I wasn't around in those days,
I was watching old movies about Spitfires and Hurricanes in Northern
Ireland where I was brought up in a place that made the Titanic.
And we all know what happened to the Titanic.
So just imagine
you are writing the story for manufacturing, and it wasn't about
the local community college, a national university, a research
center, a nano or a next technology. Instead it was about rewrite
the story of the Titanic, but it doesn't sink. How would you write
that story? That's what the Undersecretary is trying to do, and
that's what Aris is succeeding in doing. And both of them are going
to be successful because they have something in common. They start
from different perspectives and end up with that same passion that
many manufacturers have to have. If you don't feel it...I had to
go tonight to buy a shirt and tie - because I don't wear them very
often - and I forgot my sizes - and I was standing in the corner
store in downtown Baltimore and in walks the previous assistant
secretary - and we are sitting talking – and he was buying
a shirt too - I got one that fitted. Anyway, my point about that
is - I talked to the KPI's I talked about energy - I talked about
personal commitment. if you don't have those things you might as
well just go and buy a Starbucks - because that's what's needed..
If you think about the Starbucks line, it wasn't that many years
ago when i first came to America - people were drinking a cup of
large black liquid - it was very hot - talking about games that
I didn't understand and men wore trousers that looked like women
and played under lights and swung this little piece of wood and
missed 50% of the time and that was good. Missing 50% of the time
is considered ok. If you did that in manufacturing you might as
well hang it up - You have to hit it 99% of the time. So manufacturing's
got an edge that economic and commerce doesn't need to really practice.
We have to be really good at what we do. So the things that I think
- my perspective and I totally agree with the undersecretary -
we're talking about value propositions, we're talking about whether
you’re in Northrop Grumman making awesome technical innovation
or whether you’re in Sweetheart Cup making a simple paper
cup. Or whether you might be in a global company making Dove Soap
and Wisk and Surf and all detergents - hopefully you're buying
that and not the other guys No disrespect Debra. You have to have
a value proposition. If you're going to pay a buck fifty or three
fifty for coffee - that used to cost you 25 cents - it better have
some value or at least perceived value - so the second thing that
I think is important is the global aspect of the business - you
can no longer manufacture if you're thinking locally.
You have to manage
locally but think globally. So one of the things I'd like to tell
you about is a company just outside of Annapolis that sells soldering
irons to the Unites States Navy, and delivers them to the dock
cheaper than China, and pays 22 bucks an hour. Now you do the math,
do the math, they are only 30 minutes away and they are globally
competitive. Think about how you reduce cost and still pay a high
labor ticket. We're very fortunate we have contract employees at
Alliance. It's a partnership that was sealed on the back of an
envelope. I walked out of a board meeting with three directors
and left the local area manager to present what he does in the
factory and he said, " well I can't believe you walked out
of the room,". And I said, "I don't need to be there,
you're doing the job". It's a matter of trust.
So if you have
employees that are talented and you’re paying a high labor
rate, and you've got passion, you've got some of the ingredients
needed to win. But you're still not going to get there because
the offense and defense won't play together. You sit down with
agendas. Agendas don't get results. What gets results is united
thinking, and a common purpose and a set of values. Now you saw
the passion, but if you look carefully you also saw the determination.
And it wasn't arrogance, it was determination to be successful
and be the best. It started with the Undersecretary, he's going
to be talking to the President and the Secretary. And you are going
to hear about this probably in February. And the President is going
to have some passion with his cowboy boots on. But there is going
to be passion there.
The third thing
that I think is important is how you do this. If you are creating
a value proposition, you have to do it in a very lean way. Now
when I think about lean accounting everybody thinks that has something
to do with a diet at a spa. Lean accounting, lean manufacturing
is all about making what we do understandable to the people that
do the work. If the only person that understands the finances is
the CFO, you've got a problem, and I've got a car to sell you.
And guess what you're stock is going to do next month? So the employees
have to be engaged, and when you get them engaged they have awkward
questions. Why are you wearing a tie today when I've got a problem
down on the floor? If you're note at the motor, you're in the wrong
place. You've got to be down where the action is, where the product
is being converted from raw materials that are virtually worthless
to a finished product that commands a premium price. How would
you like to go into Starbucks and pay 4 bucks for the cup, a buck
fifty for the cap, 20 cents for the stirrer, and 10 cents for the
little tray, and had no coffee in it? I wouldn't think that would
be a very good value. It might be the best paper cup available,
it might be the greatest plastic cap, but it's totally bloody worthless.
You try bringing that home to your wife and see what she says.
I tried it a few times. I went to a McDonalds one time and asked
for a plain cheeseburger. Do you know what I got? A piece of cheese
inside a burger, inside a breadroll. So communication is important.
Employees have to understand what the business is all about and
how to drive the results. You will get cheeseburgers with no meat
if you’re not careful, and if you're not aligned with your
colleges, if you have agendas you won't win. You can't have all
of the organizations with their own agenda. You have to have a
united umbrella agenda which is about Maryland, USA, and success.
And anything less than that ain't going to cut it. Just pack up
and head home. It's been a nice dinner. We're not talking about
trends, we're not talking about programs of the month, we're talking
about a passionate belief, like our linebackers in the Ravens.
If you think some of you are going to cross that line every single
quarter and score I've got another car to sell you. I've got a
whole fleet of these cars out here, it's called old manufacturing
ways. The old way of doing economic development, it's all out in
the back parking lot. They're rusting. If you want to see the new
ways, you get some Aristech, a little bit of Bond, is that James
Bond? And the last item, I think is focused improvement. The Undersecretary
mentioned focus, and one of my pillar responsibilities is focused
improvement. I have to convince people in the factory that the
top five major losses are the ones we should work on - not the
ones they think are important. The ones that drive major losses
away. And somehow do that without capital investment and do that
without assets. Assets are bad. People are good. So those are the
things that will represent what the factory of 2006 will look like.
It will be a totally different place. When you walk into it, you'll
see things we saw in Washington. You'll see Genie which make a
lift platform - starting out making improvements and three years
later, are the consultants for Boeing. And they create Boeing's
need to single piece flow. If you went into Boeing six years ago,
there were flotsum and jetsum planes all over the place - there
was no strategy. If you go there today, you'll see planes going
through there on the Toyota production system. If you talk to Genie,
they'll be demanding not to make the product because the British
sales reps had ordered 500 and are not selling more than 2. And
the manufacturing guys are saying "I looked at the sales forecast
and you know what, it's fake. So I refuse to make it." And
nothing happened. They still had 492 sitting in the lobby a year
later. So Jim, I've exceeded my time - but...and you warned me
about that...but I think the three key points are: the energy,
the resilience - if we don't get it right the first time, don't
cry over spilled milk, and the alignment - if you have an agenda,
throw it in the garbage, it needs to be re-written. The agenda
is all about ArisTech, united approach to make it successful and
taking a risk. And if you can't do those things, then probably
re-think your business strategy.
|
| |
| Jim
Burnette: Mike, thank you very much. Barbara, you have the distinct
honor of following
both Aris and Mike. |
| |
 |
Barbara
Biller
President - Intellitech Inc. |
Barbara
Biller – President
IntelliTECH
Another tough
act to follow. I might throw out some other "A" words.
I'm the president of a small company. We are a manufacturer of
precision filling and packaging machinery. Very tough market, very
competitive, been around for a long time. So, why do we think we
are going to be competitive and make an entrance and a strong presence
in that market. It's all about agility, and ability.
We are an agile
company on a couple of levels and I will say I was trying to understand
why I was invited here this evening and I think for one reason,
I might be a poster child for some of the excellent Maryland programs
for small businesses. On the agility aspect, we were looking and
have probably re-invented the company twice in our 8 years of being
in business. We starting out as an engineering and services provider;
transformed to a services provider and a prototype machine builder
for some of our customers who cannot be named and then have moved
into manufacturing our own equipment for the biotech industry.
We have identified that integrated supply chain and the strong
Maryland support of the biotech industry and the growth here, we
are trying to position ourselves as one of the players in that
integrated supply chain. And that's all been due to agility and
being able to identify opportunities. One of the Maryland programs
- Strategic Positioning Program - we took advantage of to help
us do some marketing research to get to buy a marketing study that
was out there on some equipment in the market. Maryland was a big
help to us - as a small company.
So, agility in
order to be able to identify market opportunities - and as a small
company, we are able to reform, re-invent ourselves to address
those and go after them.
Ability ties
right into the workforce development aspect. Through our growth
over the last 8 years, one of our strong emphases has been on workforce
development and I'm proud to say that our very first employee is
still with us today. He's doing a very different job in function,
but also through the state of Maryland in Partnership for Workforce
Quality, we have gotten significant training grants that have helped
us to continue to develop our workforce in the areas where we wanted
to pursue markets and technologies.
Another key aspect,
and it goes along with the passion is just having the pursuit for
excellence. Just saying that I saw the term coined today - they
are calling it "fusion management" now so, all of you
that are interested in the term of the day. That is ISO 9000/2000
registration and making sure your standards are up to par. It's
capturing the energy of all of these initiatives; the Baldridge
criteria. Maryland has partnered with the US Senate Productivity
and the Maryland State Quality Awards. They use the Baldridge criteria
and I encourage you to look at that criteria and I challenge you
as key corporate folks to apply for that award. Put yourself up
to that criteria and see how you match up.
I had the privilege
of being accepted to be an examiner this year - it was a large
devotion of time and effort. I learned so much as an examiner and
had the opportunity to look at what an applicant was doing. You
can't help but measure yourself against that and say "Boy,
how are we doing this? What could we do better? Do we measure up
to the Baldridge criteria?"
Lean, we talk
about lean. I had the opportunity to work for a large manufacturer
many years and was very excited about their pursuit of lean principles
not only on the shop floor, but above the shop floor. Lean works
not only, you'll see fantastic results on the shop floor - it then
starts to extend it's fingers beyond the shop floor. So once you're
starting to eliminate waste on the shop floor, you'll see all of
the waste above the shop floor and you can use the same principles
there.
So, my company
is focused on this continued pursuit of excellence.
Now, some of
the barriers that we have as a small company and where I would
like to see some partnership - obviously with government:
Market
Penetration.
But we couldn't be located in a better spot for what we're trying
to - for the market we are trying to enter - and Maryland is a
great location for that. And I told you a little bit about the
Strategic Positioning program.; Unfortunately, I dont think that
program is still active anymore - so, I might challenge our legislators
to take another look at that. And consider opening it back up.
We are challenged with global competitiveness. We have some very
good organizations - here locally - the World Trade Center Institute
has lot of opportunities consulting and availabilities that are
there for us to use. The Maryland Export Assistance Network - Maryland
State has a great opportunity for folks to use - they give you
8 hours of free time to get your toe in the water and your step
in the door. But, there is a great network there - that's there
to support small businesses.
Access
to capital is another issue from a small business perspective that we are
challenged with. And Maryland has some good financing programs
and I had the opportunities to meet Bob Hannon before I came up
here and shared some notes with him on that. I have some struggles
with that program, but I don't Bob might be able to assist me with
that - so, Bob, I might call you on that one.
Tax
legislation - I think some very good things were done this year and President
Bush shared them at the local visit at the Home Depot in Halethorpe.
Section 201/202 increasing bonus appreciation - increasing the
small business ability to expense up to $100K of capital equipment.
Machinery that we build - the equipment that we build falls right
into that target dollar value. So, for us that was a great opportunity
for businesses to be able to invest in capital equipment and get
the bonus this year from tax incentives. However, on the Maryland
side - as I have learned, Maryland chose a decoupling modification
to disallow that at the state level. And while small businesses
and companies get it at the Federal IRS level, it would be nice
if they got it at the Maryland level too. It would be kind of an
added bonus and incentive.
R&D expenses - because as we talk about technology and innovation, R&D is
a huge part of that. And company's abilities to invest in R&D
will be critical to our success. From a small business perspective,
we struggle with what are allowable expenses and I know this might
be a tough thing to throw out, but a review of the definitions
and maybe some liberalization there would be a benefit to small
business for R&D expenditures.
What do I see
for a manufacturer to be competitive for 2006? I see much that
these folks see. Where I think U.S. firms will be successful isn't
maybe a new manufacturing environment, the new face of manufacturing.
It's going to be a clean, and that's with a "C" and an "L",
manufacturing environment and it will be the biotech industry,
it will be the electronics sectors where there will no longer be
the grease, the oil, the nasty smoke stacks. It will be a cleaner
environment and for us to now embrace biotechnology as the face
of manufacturing for the future also. I think to be competitive
you will need to be and strive to be a “world class” firm.
With strategic partnerships in this integrated supply chain and
I don't mean just within businesses and companies, I think between
businesses and the community where we take an active role to support
some of these educational initiatives. One of my pets is a program
called, Project Lead the Way, and it is an engineering curriculum
designed by a non-profit organization, and is aimed for the high
school, public school system. We need to educate our kids and get
them to have the taste for engineering and technology. And to do
some of those things, they just need to try it. It needs to be
out there for them in the school system. But also an integrated
supply chain between industry, academia, and the government - that
we all have a working partnership. And approach these kinds of
forums with open minds for ideas.
And finally that
skilled innovative workforce. Workforce development, the life-long
learning is going to be critical for our folks. We kid that some
of the things we do, we've designed, developed, built concept models
for folks in 8 months or less. Largely, I came from the defense
sector where we worked on multi year programs. So to have a concept,
build that, deliver it to a customer, and have them satisfied with
requirements in 8 months is incredible. It's a lot of energy, it's
a very exciting environment, but I've found that if we engage our
workforce, we have got the best folks that will rise to a challenge
with innovation and great ideas, but they want to be engaged and
also those living wages. We can be competitive and still pay living
wages to folks that they are beyond wondering where am I going
to get the money to eat, live, those kind of basic necessities.
Where they are then engaged and excited by the work that they do.
So that is how
I see the vision for manufacturing.
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| Jim
Burnette: Tom Gallagher, Plant Manager General Motors Powertrain. |
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Tom
Gallagher
Plant Manager |
Tom Gallagher, Plant Manager General Motors Powertrain
Good evening.
I just want to share with you some general thoughts I heard from
the Secretary this evening. Certainly they validate the direction,
the approach that was taken in the launch of our facility. For
all that don't know, we manufacture transmissions for the heavy
duty pickup truck market. It is a really an historically - when
you look at the industry we compete in - it is traditional manufacturing.
And what we've done really is apply the skill sets and the key
initiatives that were discussed. Which really is a business planning
model to driving competitiveness in not only traditional marketplaces
but also future marketplaces.
We've seen an
evolution in our product in the short history we've had in the
development lifecycle of that product to meet the customer's needs.
Being customer focused, and providing value within the value stream
is key. And we service General Motors, but this same product is
used for a variety of other OEM customers worldwide. And so we
apply those lessons learned and the key initiatives to do things
such as, we recently have announced changes in our product that
will enhance the overall efficiency and effectiveness of that in
a vehicle. The transmission mated with the diesel engine has just
been recently announced to reduce over 50% in nox emmisions. As
well as a 10% fuel efficiency, that is within the current model
year. So changes and innovations are occurring at a very rapid
pace and in a manufacturing environment we must respond.
I think, I really
focus on three categories that were key initiatives in our launch,
and our continued focus on our customer. And it begins with partnerships.
We launched with partnerships that were state based, local community
based and also the UAW. And that ensured that baseline competitiveness
and understanding, we all have mutual interests and aspirations
for the success in our business. And so linking with those key
institutions, and those key stakeholders in the business are very
critical in the evolution of your business lifecycle. And I speak
to one of the true partnerships that we had in our launch really
was the educational program, keyed with the Community College of
Baltimore County in developing our workforce. And what that’s
really meant is not only the transition from a traditional work
environment to one where it is very innovative and technology used
throughout our workplace, but that's really created a culture of
continuous learning, which is so critical. And that evolution in
our, really our experienced workforce, developing those skills
and applying them on a day-to-day basis is clearly a power.
And that drives
the next point which is a link to your workforce driving the competitiveness
right down at the workplace. Our competitiveness is in our people.
We always really speak to one of our key points when we have visitors
to our facility. Manufacturing is a people business. And a lot
of people think of it as a technology business, or exclusively
a business about capital equipment or the building you may be in.
Those same things exist worldwide. The competitiveness of your
workforce, the innovation of your workforce drives your ensured
profitability and your competitiveness in a global economy.
And so how we
develop, really what is a lean manufacturing based pool system
environment where you drive innovation in the workplace is really
what our business has been launched on and we continue to challenge
ourselves. We see cost pressures as you do in your business, and
we see needs to innovate and develop and make changes. So our abilities
to incorporate that in our business models on a daily basis are
key.
And then the
other key thing is customer focus. And it really becomes some of
the key things that were discussed - I really focus on our ability-
lead time is really the key factor in your competitiveness. And
how we can be competitive in a really our nation's economy and
serving in a manufacturing base. Our local economy is identifying
the needs of your customer base and responding in a quick manner.
And if you have a quick and agile work environment where lead time
is focused on and you don't have batch manufacturing, you have
a pool system environment for your customer, you can be responsive,
cost effective, and you can be the leader. And those are the key
things that we are completely focused on because what we are is,
and our facility is a small manufacturer within the largest manufacturing
company in the world. And, when you focus on what our key initiatives
are they come back to the people. And the focus of our customer
and meeting those daily needs.
So, it's all
about value stream mapping and understanding really who your customer
is, and how you are going to best service that customer, and being
in a nimble environment, taking advantage of your size because
often when you’re small you can be very agile and quick to
the marketplace. So, those are some key things and we are going
to see continued evolution in our business as hybrid technologies
come to see evolution. And so our business lifecycle of the products
that we make are going to be far shorter and so we need to launch
and innovate changes quickly to serve that growing marketplace
and be the world's leader. Because our focus is to be the world's
leader in automatic transmissions and propulsion systems. That's
the world leader…so considering those factors that's our
drive and our focus.
So, we're ready
for the challenge.
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| Tom,
thank you very much. Tony you are kind of a surprise guest speaker
here tonight. We would appreciate a few comments from you. |
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| Tony
Greszler- VP Mack Powertrain |
Tony
Grezsler - VP Mack Powertrain
I'll try to do
my best. I think most of the things have been said but I did want
to probably just build a little bit on the experience we recently
had, which is: Why are we investing here today? And many of the
things that have been said play right into that. In particular
some of Phil's comments.
Certainly, we
aren't going to compete on wages with many of the countries in
the world, and we don't want to do that. So how do we pay a living
wage, a decent wage to people here and compete with countries that
are paying far less? I think that's one of the key things we look
at. And one of the ways we do that is Phil's first point which
is flexibility. And it's flexibility to me in two areas - one is
manufacturing flexibility to run low inventory and yet deliver
a high variety of product on short lead time when customers need
it because today everything goes quickly, nobody wants inventory
and inventory costs money. So that's one of the big reason you
have manufacturing, and particularly assembly, in this country
and in this location because we can be flexible and we can do the
job quickly. And if we lose that then there is no reason to do
it here.
We need to be
flexible on what we deliver to customers and by being close to
the customer, by understanding their needs, by meeting those needs
quickly before a foreign competition even understands what they
are, we can supply value added that our customers are willing to
pay for, and that we can sell profitably.
If we look at
some of the other factors, certainly we need to be very efficient
and manufacturing productivity is certainly a huge factor that
drives our economy and keeps us going. It is one of the reasons
our manufacturing workforce declines because we frankly make more
product with less people and continue to do that. But we have to,
to stay competitive, we have to be more and more efficient, which
means we have more automation, we have more built in quality systems,
we can't afford to make mistakes, we have to do it right and we
have to do it quickly, and we have to do it at a low cost.
So to do that,
one of the key factors are the people that do the work have to
know how to work with the kinds of equipment that we have, which
is highly automated, a lot of the work becomes maintenance and
set-up, it's...there's not so much need for people to feed pieces
into machines anymore, you can automate that, but you still need
the people that know how to set it up, know what tools and equipment
we need to begin with, and can make all this work and keep working.
So, the education of the people is a huge factor.
Certainly how
we work with the people is crucial. We can't afford to have people
who are not contributing to how we improve our process, and we
can't afford to have processes that don't seek ways to pool all
of the inputs of everybody that works in the manufacturing facility
because everyone of them has value that they can add to how we
can do things better. So we are constantly seeking cooperative
ways to work together so that everybody’s ideas can be factored
in, that they can all make a difference to our improvement. And
that means we have to constantly be learning - everybody has to
be learning - and we talk about a learning organization, that's
at all levels in the shop floor, and throughout the manufacturing,
engineering and product engineering organizations.
The supplier
partnerships are absolutely crucial. We look for our suppliers
to contribute to the design, the development, testing, the manufacturing
process, the delivery, and integration of the whole system. And
we can't do it alone, and that's suppliers both locally and all
over the world. We have to use the best supply base no matter where
they are to be competitive.
So I think if
you put all of that together you come up with enough value added
that says it makes a lot of sense to manufacture right here and
do it profitably, and do it in a way that you can continue to grow
and sell a product that customers are willing to come and pay for.
Thanks. (Applause)
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| Jim
Burnette: Alright, it's rare that you have seven people up here
with crystal balls that can tell us what we are going to look like
in the future, so everybody needs to be thinking of a couple of
questions. But, in the mean time I have a special guest sitting
at my table, through a personal acquaintance, that I think it's
quite interesting that he took the time to come and meet with us.
Congressman Nick Smith, from the great state of Michigan, and his
wife, Bonnie, are here with me tonight. And Nick is here because
of what he's hearing about what we're doing. So, he knows a little
bit about our organizations, I keep him up to date with a few e-mails.
I'd really appreciate a couple of comments about what you've heard
tonight. |
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Congressman
Nick Smith
R-District 7 Michigan |
Congressman
Nick Smith – U.S. Congressman from Michigan
Very briefly.
Jim Burnette
has advised me over the last dozen or so years on some issues.
I'm chairman of the Research Subcommittee in Science. And, so I
want to a little bit, follow up on Barbara's point on where we
go with our seed corn, our education, and our kids coming up. But,
my committee overseas the National Science Foundation, I knew Rita
Caldwell like Maryland, but Aris, one-third? So that's NIST and
DARPA,
Aris: (inaudible),
Congressman Smith:
OK, let me be sort of just the commercial, and that's what do we
do about our education. In the international testing our kids in
math and science test lowest in the world. What do we do, what
do you do to start helping with K through 12 education? Maybe college
education. How do we get more kids and more parents interested
in having their kids do a better job in math and science?
What we did in
my NSF Authorization Bill that the President recently signed is
we put in 200 million dollars for a math science partnership, trying
to figure out what are better ways to teach, what are better tools
to use, what are better innovations to try to get kids interested
in math and science.
So, it seems
to me that government can't just do it alone, it's got to be you
that use the engineers, that use the science, that use the research
probably, that's going to end up developing better products that
people of the future want to buy and developing better ways to
increase our productivity improvements. It seems to me that research
at least has got to be one of those keys.
Jim, everybody,
thank you for being here. The way it looks in the future I think
has got to be the excitement, it’s got to be the innovation,
it's also got to be how we inspire more of our kids in the early
grades and through high school to be part of math and science and
this new technology.
Jim, everybody,
thank you very much. I'm glad to be here.
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| Peter
Gourlay offers closing remarks |
Peter
Gourlay:
Thank
you for sticking around. This has really been quite a thought provoking
night. I'd like to ask everybody to give our
speakers that have really taken the time and thought about what
they were going to say tonight, a round of applause. (Applause).
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